Privacy Policy

1. Introduction

Agency Aid ("we," "us," or "our") is committed to protecting the privacy of our clients, prospective clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our advertisements, or engage with our services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
• Email address
• Phone number
• Business name and information
• Any other information you choose to provide via forms, calls, or messages

We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and fulfill your requests
• To provide, maintain, and improve our services
• To send you marketing and promotional communications, including via SMS, email, and phone
• To personalize your experience and deliver relevant content and advertisements
• To comply with applicable laws, regulations, and legal processes
• To protect our rights, privacy, safety, or property

4. Consent to Contact via SMS and Other Channels

By submitting your phone number through any of our forms, landing pages, or advertisements (including Facebook and Instagram ads), you expressly consent to receive communications from Agency Aid via:

• SMS/Text Messages — including appointment reminders, follow-ups, promotional offers, and service-related updates
• Phone Calls — including calls from our team for consultations, follow-ups, and service discussions
• Email — including newsletters, promotional content, and service updates

Message and data rates may apply. Message frequency varies. You may opt out of SMS communications at any time by replying STOP to any text message. You may opt out of email communications by clicking the "Unsubscribe" link in any email. Opting out of promotional messages will not affect transactional or service-related communications.

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

5. How We Protect Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers — with trusted third-party vendors who assist us in operating our business (e.g., CRM platforms, SMS providers, email marketing tools), subject to confidentiality obligations
• Legal Requirements — when required by law, regulation, legal process, or governmental request
• Business Transfers — in connection with a merger, acquisition, or sale of all or a portion of our assets

7. Cookies and Tracking Technologies

We use cookies, pixels (including the Facebook/Meta Pixel), and similar technologies to track activity on our website, measure the effectiveness of our advertising campaigns, and deliver targeted advertisements. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.

10. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us at tyler@agencyaid.com.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Agency Aid
Email: tyler@agencyaid.com